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NIHOTOUR Pledges Partnership With NATOP On Training For Members

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Joel Ajayi

The Director General of the National Institute for Hospitality and Tourism (NIHOTOUR), Alhaji Nura S Kangiwa has stressed the importance of training and knowledge-based skills as the bedrock for professional conduct of any given trade to achieve adequate, efficient and proper service delivery.

Alhaji Kangiwa who stated this when officials of the Nigerian Association of Tour Operators (NATOP) led by its President, Hajiya Bilqiz Abdul paid him a courtesy visit in his Abuja office and headquarters of the Institute said NIHOTOUR has in line with its mandate, been calling on all operators and practitioners in the Hospitality, Travel and Tourism industry to avail themselves of the training services offered by the Institute in order to improve and upgrade their skills for better, greater and safer service delivery in the sector.

He said the visit by NATOP officials to seek for partnership and collaboration for training of its members couldn’t have come at a better time than now when the Institute is been repositioned for better quality service delivery through proper and adequate training and re-training for all professionals and operators in the industry.

The Director General said it has been the long desire of NIHOTOUR as custodians and operators of the Hospitality, Travel and Tourism Sector Skill Council of the country to have all operators and practitioners in the industry comply with the mandatory provision of knowledge-based skill acquisition via training for better service delivery in line with global best practices, noting that it might soon be impossible for quack and ‘all comers’ into the industry to practice without due certification.

Earlier in her remarks, Hajiya Bilqiz said the courtesy visit was meant to seek support of the Institute in training members of the Association and continuously update them with professional skills and competence to operate optimally as professional tour operators.

Hajiya Bilqiz said as President of NATOP, she is greatly disturbed by the presence of unqualified practitioners in the sector, noting that it is not only killing the industry but bringing the good name of the profession into disrepute.

The NATOP President who narrated how unskilled operators in the industry have caused havoc, losses and dented image for tour operations in recent times, pleaded with the Director General to avail members of her Association the opportunity to acquire the necessary skills through the numerous training programmes offered by NIHOTOUR to check poor service delivery and halt the unwholesome practices of quacks and unqualified persons who see the industry as a sector for ‘all comers’.

The President who came in company of the Association’s Secretary General, Mr. Olaniran Owolabi Shaheed, appealed for a brief training session for members of the Association at their next meeting holding in Abuja to acquaint them of the relevance of training in the proper conduct and discharge of tour operation activities which was gladly granted by the Director General of NIHOTOUR as a mark for the start of training activities of members of NATOP by the Institute in due time to come.  

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Creative Industry

NTDA, ITPN Sign Pact to Enhance Professionalism in Tourism Sector

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Joel Ajayi

In a strategic move to strengthen professionalism and build capacity within Nigeria’s tourism industry, the Nigerian Tourism Development Authority (NTDA) has forged a partnership with the Institute for Tourism Professionals of Nigeria (ITPN).

During a courtesy visit to the Authority, the ITPN delegation led by Mrs. Fatimah Obadaki, Chairperson, FCT Chapter emphasized the need for structured collaboration aimed at equipping tourism personnel with industry-relevant skills and enhancing service standards across the sector.

She highlighted that the visit was rooted in the institute’s mission to foster partnerships that promote high standards of service delivery and human capital development in the Nigerian tourism and hospitality sectors.

In his remarks, Dr. Olaleye Taiwo Famogbiyole, FITPN, Registrar of the ITPN, FCT Chapter, emphasized the pressing need to bridge the skill gap between academic knowledge and industry requirements. “The knowledge our graduates bring into the industry is no longer sufficient. We must adopt industry-recognized training programs to align university education with practical industry expectations. As an awarding body within the hospitality, travel, and allied trades ecosystem, we see a vital need to professionalize the sector,” Dr. Famogbiyole stated.

He further called for collaboration with NTDA in training staff in tour operations, tour guiding services and destination management. He proposed that NTDA staff be enrolled as members of the institute and benefit from its tailored training programs.

Dr. Famogbiyole also commended NTDA for its unwavering support of the National Tourism and Transportation Summit (NTTS), one of ITPN’s flagship initiatives. “NTDA has been a consistent and invaluable partner in the success of the NTTS over the years,” he noted.

In response, Mr. Ovie Esewhaye, Director overseeing the Office of the Director General of NTDA, welcomed the ITPN team and praised their resilience and commitment to professionalizing the sector despite prevailing economic challenges.

“At NTDA, we are repositioned for effective performance through strategic collaborations. We are open to partnerships that enhance the capabilities of our workforce. I pledge that all NTDA directors will be enrolled as members of the Institute and we will ensure our staff benefit from the various training programs offered by ITPN,” Mr. Esewhaye assured.

He further revealed that NTDA is undergoing a digital transformation and working towards ISO certifications to improve operational efficiency. “We want to be a benchmark for tourism standards in Africa,” he said.

Mr. Esewhaye reaffirmed NTDA’s commitment to the National Tourism and Transportation Summit and expressed willingness to participate in its upcoming edition. He also accepted ITPN’s invitation to participate in the Abuja Tourism Roundtable scheduled for July 2025, emphasizing, “As long as it has to do with promoting tourism, we will be there.”

The visit marked a significant step in strengthening institutional ties aimed at enhancing professionalism and capacity within Nigeria’s tourism sector.

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