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SERVICOM Coordinator commendsPetroleum Regulatory Commission for launching its service charter

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The National Coordinator of SERVICOM, Mrs. Nnenna Akajemeli, has commended the efforts of the Nigerian Petroleum Regulatory Commission (NUPRC) as the agency has automated its service Charter to the Nigerian citizens.

In a statement, Henrietta Okokon Public Awareness Manager SERVICOM said Akajemeli made the commendation during the Service Charter Launch at the commission’s office on Monday in Abuja.

Speaking at the event, the SERVICOM Coordinator said the official launch of NUPRC’s Service Charter marks a significant step towards service improvement by the commission.

According to her, implementing the Service Charter would determine how well the commission is positioned to improve the services provided to its customers.

“The Service Charter is a short publication that describes the service experience that can be expected from an organization.

“It serves as an operational and performance enhancement tool that enshrines the trust between service providers and service takers”.

She explained further that the Service Charter contains realistic and measurable standards such as key services and standards of the commission.

She said the government could deliver effective services when there is accountability between citizens and their leaders which is a multidimensional chain of relationships that links policymakers, service providers, and customers.

On the part of SERVICOM assessment, Akajemeli said the agency’s measure of excellence lies in MDAs delivering customer-focused services, adding that the Service Charter is the operational tool to drive performance improvements.

“The SERVICOM office believes that if the service standards stated in the Charter are implemented, monitored and performance is reported, the commission would be repositioned to function optimally thereby ensuring that all customers are served right.

She, however, advised the commission that achieving excellence in service in NUPRC can only be enhanced through proactive planning and focusing on ways of improving the quality of what it does at every level within its mandates.

In his welcome address, the Commissions Chief Executive, Engineer Gbenga Komolafe, said the launch of the Service Charter is a milestone for the oil and gas industry as it would entrench the culture of service in NUPRC.

He said the Service Charter would stimulate mechanisms that are accountable, enterprising, professional, and transparent to the citizens.

“We would not only meet the expectations of our teeming customers but exceed the expectations through our exceptional services rendered to the Nigerian citizens, ” he added.

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Ogunlesi backs Tinubu reforms as FIRS chairman Adedeji highlights export-led economy

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Joel Ajayi

After a high-level meeting with President Bola Tinubu in Abuja, Nigerian-born global investor Adebayo Ogunlesi expressed renewed confidence in the country’s economic reforms, indicating potential mega investments across energy, aviation, and port sectors. 


He was joined in that optimism by Zacch Adedeji, Executive Chairman of the Federal Inland Revenue Service (FIRS), who stressed that the reforms were laying the groundwork for an export-driven economy.


Speaking to journalists after the closed-door meeting, Ogunlesi praised the sweeping policy changes under Tinubu’s administration, including the removal of subsidies, tax reforms, and the revival of a refinery already exporting aviation fuel. 


“We had an excellent meeting where we discussed how to put Nigeria front and center for international investment. The President was very encouraging, and we shared useful suggestions on driving economic growth,” Ogunlesi said.
Although he declined to reveal specific details, Ogunlesi confirmed that his firm is actively investing in Nigeria and assessing new opportunities. 


“Watch this space. Nigeria is not yet the most exciting investment destination, but that’s what we are working on,” he teased.


Pressed on the sectors of interest, Ogunlesi highlighted energy, gas, aviation, ports, and renewables. Drawing on his firm’s experience with LNG projects in Texas and Australia, he noted Nigeria’s massive untapped gas reserves. 


On aviation, he acknowledged his reputation as “the guy who bought Gatwick Airport” and signaled interest in similar ventures locally.
He also admitted that one of his companies operates ports in Cotonou and Lomé but none in Nigeria, a point Tinubu reportedly challenged him on. 


“He forgave me but said, ‘you have to bring port investment to Nigeria,’” Ogunlesi recounted with a smile.


International investor Hakeem Bello-Osagie, who was also present, underscored the importance of diaspora participation in Nigeria’s growth story. 
“When Nigerians at home and abroad invest in Nigeria, it sends a strong signal to the world,” he said, lauding Tinubu’s policies for making the country “investable.”


Echoing the sentiment, FIRS chairman Adedeji described the reforms as the foundation for an export-led economy. 


“We’ve done the fundamentals, and now it is time to deliver growth,” he said.


With global players signaling confidence, the momentum for Nigeria’s economic repositioning is gaining ground, setting the stage for transformative investments in key industries.

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