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Kangiwa Harps On Importance Of Training At Bristol Palace Hotel Award

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Joel Ajayi

The Director General of the National Institute for Hospitality and Tourism (NIHOTOUR), Alhaji Nura Sani Kangiwa has once again reiterated continuous professional training and upgrade as one of the most important conditions and elements of running hospitality outfit for quality service delivery, business sustainability, and for achieving maximum profits.

Kangiwa who made the statement through Ahmed Mohammed Sule, Head of Media and Public Relations Unit of the Institute further noted that no matter the size and beauty of a hospitality structure, without better quality service delivery from its staff, the outfit will not last in business as customers will not make repeat visit or encourage others to come due to its poor services, stressing that training is key for all hospitality industry operators to stay in business and continue to prosper in the most sustainable manner.

He was speaking at the Certificate Award Ceremony of staff of Bristol Palace Hotel trained by the Bagauda-Kano Campus of the Institute as well as the conferment of the Fellowship of the Institute on the Chairman of the hotel, Distinguished Senator Mohammed Ibrahim Ida for his enormous contributions to hospitality education in the country as a whole, and in particular, his commitment to the professional training and upgrade of staff of the hotel.

The Director General noted that NIHOTOUR has delivered to staff of Bristol Palace Hotel well packaged training modules of international standards by its highly competent Instructors and Trainers, and has no doubt that the trainees benefitted a lot from the exercise with strong indications that the outcome of the training will be highly beneficial as it is expected of the trainees to put in their very best from the knowledge and skills they acquired to make Bristol Palace Hotel a unique hospitality outfit not only in Nigeria but globally.

Speaking at the occasion, the General Manager of Bristol Palace Hotel, Mr. Paul… noted with excitement the general outlook of the trained staff whom he said are better prepared more than ever before to put in their very best in offering quality services to guests of the hotel.

Mr. Paul who received the certificate of Fellowship of the Institute on behalf of the Chairman, Senator Ida, expressed his happiness to NIHOTOUR for offering staff of the hotel with such worthy hospitality operational knowledge and skills that now placed the hotel in the best position to offer services of international standards and in line with global best practices, saying the Chairman has accepted the Fellowship of the Institute conferred on him with all sense of humility and gratitude which will spur him to do more in raising the bar of Travel-Tourism and Hospitality education in the country.

Over 45 staff of the hotel who went through the rigors of training in various categories of hotel management were in attendance to receive their certificates as well as a representation from the Industrial Training Fund (ITF) who stated their commitment in ensuring human capacity development of personnel in all facets of industrial and entrepreneurial skills and  in collaboration with NIHOTOUR in the areas of Tourism and Hospitality.

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Emirates Holidays Unveils Thailand Pass with Up to 40% Savings

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Joel Ajayi

Emirates Holidays has introduced the Thailand Pass, offering travellers exclusive discounts and complimentary benefits across shopping, dining, leisure and tourist attractions in Thailand.

The initiative provides Emirates Holidays customers travelling to Thailand with savings of up to 40 per cent, with no minimum spending requirement, alongside special offers designed to enhance their holiday experience.

Under the programme, customers can redeem shopping and dining vouchers at 14 participating malls across Bangkok, Phuket, Koh Samui, Pattaya, Krabi and Chiang Mai. To access the benefits, travellers are required to present their vouchers and a copy of their passports at participating outlets to collect their Welcome Packages.

The Thailand Pass also includes complimentary shuttle services between centralwOrld and Central Village Bangkok, as well as free VIP lounge access at both locations.

Beyond shopping and dining, customers can enjoy Buy One, Get One Free offers on selected attractions and experiences across Bangkok, Phuket, Pattaya and Krabi. Participating brands include Playsquare Laser Tag, Playmondo, Swensen’s, Auntie Anne’s, Aquaria Phuket, OTO Playpark and Monowheel.

The package also offers an additional five per cent discount on Karmakamet wellness products.

The launch comes as Thailand continues to attract Emirates Holidays customers, with bookings increasing by 10 per cent year-on-year, according to the company.

The initiative further strengthens Emirates’ presence in the Southeast Asian destination. The airline recently deployed its Airbus A350 aircraft to Phuket and currently operates retrofitted Airbus A380 and Boeing 777 aircraft featuring Premium Economy cabins on services to Bangkok.

Emirates operates 49 weekly flights to Thailand, reflecting sustained demand for the destination and supporting the introduction of additional holiday benefits.

The Thailand Pass applies to eligible package bookings made until March 31, 2027. Customers can secure their holidays with a deposit and benefit from a flexible cancellation policy, providing additional time to arrange visas where necessary or make changes to their travel plans.

The offer is available to Emirates Holidays customers booking from selected markets, including Nigeria, South Africa, Kenya, the United Arab Emirates, the United States, the United Kingdom’s neighbouring European markets and other participating countries.

Further information, including eligibility requirements and terms and conditions, is available at Emirates Holidays Thailand.

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