Creative Industry
Kangiwa Pledges Support To Servicom For Effective Service Delivery At NIHOTOUR
Joel Ajayi
The Director General of the National Institute for Hospitality and Tourism (NIHOTOUR), Alhaji Nura Sani Kangiwa has pledged the commitment of his administration to support SERVICOM in the effective service delivery of the core mandate of the Institute.
Kangiwa who made the pledge during the inauguration of the NIHOTOUR Unit of Service Compact with all Nigerians, said SERVICOM remains a critical value chain in the effective and efficient service delivery that meets the yearnings and aspirations of the Nigerian citizens, noting that the people deserve better quality service which SERVICOM was meant to mitigate in fulfilling the compact government has with the people.
He said the onus is on all MDAs as public institutions to ensure that people get the best of service they deserve from all segments of governance as a way to better the lives and living conditions of the Nigerian people and called on all hands to be on deck to carry out the mandate of NIHOTOUR as the apex public Travel Tourism and Hospitality training Institute in the country to move the industry to the next level.
Performing the inauguration of the newly constituted Members of the NIHOTOUR SERVICOM Unit, Mrs. Nnenna Akajemeli, National Coordinator and Chief Executive Performing the inauguration of the newly constituted members of the NIHOTOUR SERVICOM Unit, Mrs. Nnenna Akajemeli, National Coordinator and Chief Executive Officer of SERVICOM applauded the management of NIHOTOUR under Alhaji Kangiwa for reviving and strengthening the hitherto moribund Unit in the Institute because of his recognition of the efficacy of SERVICOM as a critical value chain in effective service delivery by government agencies and institutions.
Mrs. Akajemeli noted that SERVICOM is a vital and critical value chain in ensuring that MDAs give quality services that the people deserve as well as make the people demand the best services they need and expect from government via mitigations that ensure the best for government and the governed in balancing a healthy relationship that promotes harmony.
She called on the members sworn in as touch bearers of SERVICOM in NIHOTOUR to live above board in ensuring that the Institute gives the best service delivery to its customers in line with its core mandate and to the satisfaction of the benefiting populace.
Creative Industry
NTDA Strengthens Tourism Growth Through Partnership with African Travel Commission (ATC)
Joel Ajayi
The Nigerian Tourism Development Authority (NTDA) has taken a significant step toward advancing tourism development across the country by partnering with the African Travel Commission (ATC).
This strategic alliance was re-echoed during a recent meeting at the NTDA Headquarters in Abuja where ATC met with the Director Overseeing the Office of Director-General, Mr. Richard Ovie Esewhaye to discuss a unified approach aimed at boosting tourism.
The ATC delegation was Led by Dr. Lucky George, Executive Director of the ATC, who espoused the need to leverage our collective strengths to promote sustainable tourism growth and cultural exchange within Nigeria and indeed Africa.
In his response, the Director Overseeing the Office of Director-General observed that tourism development has been a cliche for a long time in Nigeria with past administrations paying lip service to the sector. He expressed commitment to effecting a paradigm shift towards practical tourism growth under the present administration.
As the NTDA and ATC plan to jointly develop campaigns that highlight the rich cultural heritage and emerging travel experience of Nigerians and Africans, a major stakeholder that will now be engaged is the travel press.
This was re-emphasised during the session with both parties in agreement that the essence was to pool resources and expertise in order to attract a broader international audience that will key into the new impetus engineered by NTDA and ATC.
In his closing statement, Mr. Esewhaye underscored the potential for this collaboration to create jobs and enhance infrastructure, stating, “This partnership is a testament to our shared vision of transforming Nigeria and Africa’s tourism landscape.”
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