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Missing Files, Delayed Approvals End as Nigeria’s Federal Civil Service Goes Paperless — OHCSF

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Joel Ajayi


The era of missing files, delayed approvals, and paper-clogged bureaucracy in Nigeria’s Federal Civil Service has officially come to an end.
The Head of the Civil Service of the Federation (HCSF), Mrs. Didi Esther Walson-Jack, OON, mni, has announced the full transition of all Federal Ministries and Extra-Ministerial Departments (MEMDs) to entirely digital operations, marking a historic shift in the administration of government business.

Speaking at a Press Briefing  on Wednesday, in Abuja, Walson-Jack disclosed that with effect from the close of business on Tuesday, December 30, 2025, all 33 Federal Ministries and five key Extra-Ministerial Departments have fully implemented Presidential and administrative directives mandating paperless workflows.

According to her, the development represents a decisive break from legacy bureaucratic processes and the emergence of a modern, accountable, and technology-enabled public service.


“This reform signifies the end of paper-based operations in the Federal Civil Service. The days of missing or misplaced files are gone. What we have now is a system built on efficiency, accountability, transparency, and speed,” she said.

The HCSF explained that while the paperless reform builds on years of incremental digitalisation under successive administrations, implementation gained unprecedented momentum following her assumption of office in August 2024.

From just three MEMDs operating limited paperless systems at the time, digital operations have now expanded to 38 MEMDs, including the State House, the Office of the Secretary to the Government of the Federation, the Federal Civil Service Commission, and the Office of the Accountant-General of the Federation.

A major pillar of the reform is the rollout of GovMail, the official government email platform. Official email accounts increased from fewer than 20,000 in 2024 to over 100,000 by December 2025, ensuring secure, auditable, and professional communication across government while saving the Federal Government billions of naira annually in consolidated ICT costs.

Under the new regime, physical paper submissions are no longer accepted by participating Ministries and Extra-Ministerial Departments. All correspondence must now be submitted electronically to official registry email addresses published on the Office of the Head of the Civil Service of the Federation (OHCSF) website. Citizens can also track their submissions through the Federal Civil Service Paperless Portal.

To sustain the reform, Walson-Jack stated  that the OHCSF will commence a Service-wide Training-of-Trainers programme in January 2026, with support from the United Nations Development Programme (UNDP), alongside continued investments in cybersecurity, connectivity, and workflow digitisation.

The Federal Government attributed the success of the initiative to the leadership of President Bola Ahmed Tinubu, GCFR, strong inter-ministerial coordination, and the technical support of institutions such as Galaxy Backbone Limited (GBB) and the National Information Technology Development Agency (NITDA).
Earlier, in his welcome remarks, the Permanent Secretary, Special Duties Office, Mr. Abdulkarim Ozi Ibrahim, described the gathering as the culmination of an intensive reform journey that began with the introduction of the Enterprise Content Management (ECM) System under the Federal Civil Service Strategy and Implementation Plan (FCSSIP) 2017–2020.

He noted that the foundation was strengthened by the Service Continuity reforms (2021–2025), also known as the FC 2025 Architecture, and further accelerated during the period declared as the “Year of Accomplishment.”

“As the coordinating office for this special reform initiative, we witnessed firsthand the dedication of ECM teams and change champions across the Service, whose commitment made this achievement possible,” Ibrahim said.
He expressed appreciation to strategic partners, particularly Galadine Park Moon Limited, for their technical support, and thanked members of the media for documenting what he described as a defining moment in Nigeria’s public service reform.

The paperless transition, officials said, aligns with Nigeria’s national development priorities and international best practices, reinforcing government’s commitment to efficiency, transparency, accountability, and improved service delivery.

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Health

New Malaria Plan Puts States, Local Data At Centre Of Nigeria’s 2030 Response

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Cyril Ogar

Nigeria’s latest malaria data point to a country making progress overall but facing sharply different disease burdens from one state to another, prompting health authorities to shift emphasis towards locally tailored interventions under a new five-year strategy.

The National Malaria Strategic Plan (NMSP) 2026–2030, launched alongside the 2025 Nigeria Malaria Indicator Survey (NMIS) report, seeks to cut malaria parasite prevalence and deaths by 50 per cent from 2025 levels by 2030.

Rather than applying a uniform national response, the plan prioritises interventions based on local epidemiological evidence, while also calling for stronger domestic financing, improved diagnosis and treatment, better surveillance and clearer accountability.

The Coordinating Minister of Health and Social Welfare, Prof. Muhammad Ali Pate, represented by the ministry’s Permanent Secretary, Mrs Daju Kachallom, presented the government’s position at the joint launch in Abuja.

Pate described the survey and strategic plan as essential tools for identifying weaknesses in malaria control and directing resources towards areas with the greatest need.

He said the survey’s findings on prevalence, prevention, diagnosis and treatment would support policy development, programme implementation, resource allocation and performance assessment.

The minister said the strategic plan was designed to accelerate progress towards a malaria-free Nigeria while remaining consistent with national health priorities and the World Health Organisation’s global malaria strategy.

He commended the National Malaria Elimination Programme (NMEP), the National Population Commission (NPC), development partners and other stakeholders involved in producing the survey and plan.

Pate also called for a shared national effort involving federal and state governments, the private sector, communities and households, stressing that malaria elimination could not be achieved by government alone.

The 2025 NMIS shows that malaria parasite prevalence among children aged six to 59 months, measured through microscopy, fell from 42 per cent in 2010 to 23 per cent in 2018, 22 per cent in 2021 and 15 per cent in 2025.

However, the national improvement masks substantial differences between states. Prevalence among children in the same age group ranged from two per cent in Lagos State to 31 per cent in Ebonyi State.

The figures indicate that progress has not been evenly distributed and that malaria control efforts must be adapted to the conditions in individual states and communities.

Earlier, the National Coordinator of NMEP, Dr Nnenna Ogbulafor, said the NMSP was developed from the 2025 NMIS findings and other programme data.

She said the evidence would help policymakers locate high-burden areas, improve the design of interventions and direct limited resources to communities most in need.

Ogbulafor said the plan was aligned with Nigeria’s health sector priorities and the WHO Global Technical Strategy for Malaria 2016–2030.

She identified policy alignment, state-level leadership, domestic financing, partnerships and accountability as central to implementation.

The national coordinator urged state governments, civil society organisations and development partners to take ownership of the plan and support coordinated, adequately funded malaria programmes.

She said the differences in prevalence across states made subnational planning indispensable to meeting the national targets.

Ogbulafor called on states to develop comprehensive malaria control programmes reflecting local disease burdens, epidemiological evidence and available resources.

She also stressed the need for sustained domestic financing and partnerships to close funding gaps and maintain implementation through 2030.

NMEP, she said, would work with the National Malaria Working Group and international partners to track implementation, assess performance and review results regularly.

The plan aims to raise access to and use of preventive interventions to at least 80 per cent, achieve at least 90 per cent effective coverage of malaria diagnosis and appropriate treatment among at-risk populations, and improve surveillance performance from a baseline of 47 per cent to 70 per cent by 2030.

It also targets stronger governance and organisational capacity, with at least 60 per cent of malaria programme resources expected to come from domestic sources by 2030.

The survey data show that prevention remains uneven. Only 54 per cent of households had at least one insecticide-treated net, while 45 per cent of children under five and 54 per cent of pregnant women aged 15–49 slept under a net on the night before the survey.

Protection during pregnancy was also incomplete. Among women aged 15–49 who had a live birth in the preceding two years, 62 per cent received at least one dose of sulphadoxine-pyrimethamine during their last pregnancy, but only 33 per cent received three or more doses.

The findings point to the need to expand access to insecticide-treated nets and intermittent preventive treatment for pregnant women.

Diagnosis is another major gap. Of children under five who had a fever in the two weeks before the survey, 59 per cent had advice or treatment sought, but only 18 per cent had blood taken for malaria testing.

The strategic plan therefore places emphasis on prompt testing, appropriate treatment, preventive services and public awareness.

In his remarks, the Director-General of NPC, Dr Abubakar Muhammed, pledged the commission’s continued support for credible demographic and health data to guide policymaking and malaria elimination efforts.

Muhammed said the survey reflected the partnership between the Federal Ministry of Health and Social Welfare, through NMEP, and the NPC.

He said the collaboration brought together expertise in malaria control, demographic surveys and data management to produce information for national planning and development.

The NPC director-general said the commission would continue to modernise its survey operations through technologies such as the Global Positioning System (GPS) and spatial techniques.

He urged policymakers, programme managers, researchers and development partners to use the findings to refine strategies, improve implementation and target communities where interventions were most needed.

Muhammed commended the ministry, NMEP, technical consultants, state enumerators and field teams for their roles in conducting the survey.

He said the report would provide a strong evidence base for a coordinated national malaria response.

The launch of the NMIS report and NMSP 2026–2030 places the next phase of Nigeria’s malaria response on a clearer understanding of where the disease remains most entrenched, while challenging states and partners to convert that evidence into measurable local action.

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