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Innovation, quality service earned TAJBank industry award – Customers, Others

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Scores of TAJBank Limited’s customers and other industry analysts from across the geo-political zones of the country have linked the award conferred on TAJBank Limited, Nigeria’s most innovative non-interest bank, by the  Leadership Media Group as well deserved based on the lender’s innovativeness and quality financial services since its inception.

 

The Leadership Media Group’s management had stated that TAJ Bank emerged the winner of the  ‘Banker of The Year Award 2020’ award for its trail-blazing services, innovative products and remarkable growth recorded across key performance indicators in its financial statements in the year under review.

Commenting on the conferment of ‘Bank of The Year Award’ on the bank, the Regional Business Development Manager, Sigma Alliance Limited, a leading Information and Technology (IT) company, Mrs. Oluwatoyin Abel, recalled her  satisfactory banking experiences in the bank,  describing its financial services as exceptional.

She said:  “I have had the rare privilege of being part of the TAJBank family and have witnessed how intentional they are with customer satisfaction by providing exceptional services. I am very optimistic that this award is the first of many more.”

Speaking about his experiences with the bank, one of the bank’s customers, Mallam Sulaimon Usman, said: “The services of the bank are very apt, very up to date. I think I should congratulate TAJBank’s board and management for the innovation the bank has brought to the nation’s banking system. The bank’s customer service is very superb.”

 “I think I will congratulate the bank for the recognition and I hope they will consolidate on that feat”, Usman added. In a similar tone of commendation, the Executive Director, Leaders Corporate Services, a brand management and media relations consulting firm, Mrs. Stella Collins, described the bank’s award as a “confirmation of TAJBank as the champion of the new normal in non-interest banking in Nigeria and unparalleled commitment to customer-friendly financial services.

Another customer, Mrs. Roseline Abari, recalled that she knew the bank through the information sourced from its billboards on school fees payment and other interest-free services and financing.

According to her, the frustrations she had been experiencing with the payment of her children school fees in foreign countries ended when she got to TAJBank and “got real time, customer-friendly service that makes me so fulfilled.” 

 “To my greatest surprise when I came to TAJBank, it took me just two working days to get done what I couldn’t do in my former bank at a huge cost in six weeks and I was so amazed”,  she added.

On the award, Abari said: “As a matter of fact, TAJBank’s services are very good and I think they deserved the ‘Bank of The Year’ award based on the officials’ friendliness and professionalism. I will say that because of my own personal experience.”

A financial expert, Mallam Shehu Abdulkadir, who also shared his views on the said: “TAJBank is being recognized everywhere for financial service excellence. So, the Leadership Newspaper’s award to the bank is well deserved.

“In just over one year of operations, the bank has become a reference point in innovative products and services delivery and prudential management of its investors’ funds such that last year, it reported the highest ever Earning Per Share (EPS) in Nigeria’s banking industry”,  he recalled.

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SMEDAN supports 60 BMOs, NGOs with N500,000 grants in Kaduna

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 The Small and Medium Enterprises Development Agency (SMEDAN) on Tuesday in Kaduna supported 60 Business Membership Organisations (BMOs) and Non-Governmental Organisations (NGOs) with N500,000 grants each.

The Director-General (DG) of SMEDAN, Dr. Dikko Radda, said the grant was to support the growth of Micro, Small and Medium Enterprises (MSMEs) through  BMOs, NGOs and trade associations by strengthening their capacities.

The DG, represented by SMEDAN North West Zonal Coordinator, Alhaji Ahmed Madaki, explained that strengthening the capacities of MSMEs in different sectors of the economy through the BMOs and NGOs would reduce business mortality, improve living standards and reduce poverty.

The DG noted that in recent past, over 60 BMOs, NGOs and trade associations with about 600 members had benefited from the programme, which had the objective to enhance their governance structure and general financial management.

“It is also aimed at financial independence of the BMOs and NGOs, with strong resource base for sustainability and effective succession plan.

“The agency is injecting innovative ideas to transform the MSMEs through tailored made programmes designed to combat the alarming rate of unemployment among Nigerians and deal with the negative effects of COVID-19 pandemic,” he said.

Earlier, the Manager, Kaduna Office of SMEDAN, Alhaji Badamasi Barau, said growth and grant strategy being one of the policies of the agency served as multiplier means to people and organizations with larger numbers of membership.

“Calling on them to come and we develop their capacities and also give them grants for their businesses is one of our commitments.

“The grants for NGOs who are non-profit making organizations, will enable them make peoples businesses better”, he said.

One of the BMOs and a beneficiary of the grant, Aminu Lere, who represented the Kaduna Chambers of Commerce, Industries, Mines and Agriculture, said the grants would be shared judiciously among the selected MSMEs under their chamber.

“We will share the money to the MSMEs who we know need the grants more, even though some of them are not here at the capacity building, we will go back to the chamber and do the needful.

“As a chamber, we follow up and see progress made by the MSMEs under us, we have a membership of over 1000 businesses, the grant is a step forward in addressing some of the challenges faced by MSMEs, “Lere said

Also, Hajiya Kaltume Kabir, representative of an NGO, Annihilation Poverty for Women and Children Foundation, said the grant would go a long way in assisting their programmes.

“Initially, we funded our programmes with our personal incomes, this grant will enable us enhance the business prospects of the category of business owners we will reach out to,” she said.

It will be recalled that, reports that first phase of the programme took place in Lagos State on Sept. 28 and 30

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