Culture and Tourism
Kangiwa Pledges Support To Hofa On Capacity Building For Hospitality Personnel
Joel Ajayi
The Director General of the National Institute for Hospitality and Tourism (NIHOTOUR) Alhaji Nura Sani Kangiwa, has promised to make available skill acquisition and training programs for personnel staff of members of Hotel Owners Forum of Abuja (HOFA) so as to up their game in quality service delivery in their respective hotels.
Alhaji Kangiwa who made the pledge when the newly elected officials of HOFA led by its President, Barr. Mrs. Funmi Kazeem paid him a courtesy visit in the Abuja headquarters of the Institute on Wednesday said big beautiful structures don’t make a hotel a hospitable abode unless the quality of services of the personnel are of high standard and amiable to customers.
He said the desired standard and high-quality service delivery in hospitality business can only be achieved if personnel running the hotels have the needed skills for effective running and operations of such hotels, adding that this is where training and re-training become germane if the country is to meet the global best practices and requirements in hospitality operations and management.
The Director General who said the doors of the Institute are open to offer high quality skill acquisition and training programs to HOFA staff as part of its core mandate in the development of the Hospitality and travel-tourism industry of Nigeria, also called on HOFA members to key into the soon to be launched campaign of #SayNoToDirtyKitchen as part of the Institute’s drive for a clean and healthy environment of eatery centres in the country.
While congratulating and wishing the newly elected officials a successful tenure in office, he offered to assist HOFA with an office desk officer within the Institute to address urgent needs of the Association in relation to their day-to-day operations.
Earlier in her address, Barr. Mrs. Funmi Kazeem said she and members of her executive council chose to pay the Director General the courtesy visit because of the existing cordial relationship between the Association and the Institute and the need to further strengthen the relationship for the good of the hospitality industry.
Mrs. Kazeem said with the new trend of high tech and innovative practices in the global hospitality trades and business, the Association is desirous of training its staff now more than ever before in order to meet up with world class requirements and best practices.
She solicited for all available assistance that NIHOTOUR can offer members of the Association so as to achieve a prosperous hospitality business environment in Abuja in particular and the country at large.
Creative Industry
NTDA, NIHOTOUR Strengthen Partnership at Joint Management Retreat
The Nigerian Tourism Development Authority (NTDA) and the National Institute for Hospitality and Tourism (NIHOTOUR) recently held a joint management retreat at Ibeto Hotel, Abuja. The retreat brought together key management officials from both agencies to foster collaboration, address industry challenges, and develop strategies for advancing Nigeria’s tourism and hospitality sector.
Speaking at the event, the Director-General of NIHOTOUR, Aare Dr. Abisoye Fagade, expressed excitement about the retreat and urged management staff of both agencies to engage in meaningful discussions to find lasting solutions to shared challenges. “We need to focus on strengthening inter-agency synergy between NTDA and NIHOTOUR”, he said. He also emphasized on the importance of teamwork in achieving sustainable growth for the sector.
The Director-General of NTDA, Chief Folorunsho Coker, called for stronger collaboration between the two agencies, stating, “It is time for collaboration, not competition.” He also highlighted the critical role of technology in transforming Nigeria’s tourism and hospitality industry, urging stakeholders to embrace digital innovations to enhance service delivery and global competitiveness.
The joint management retreat served as a platform for knowledge sharing, strategy alignment, and renewed commitment to the growth of Nigeria’s tourism and hospitality landscape. It reinforced the shared vision of both agencies to position Nigeria as a top destination for local and international tourists.
The retreat yielded actionable strategies that will drive growth and innovation in the tourism and hospitality industry.
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